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All Aboard     

All Aboard is a 1day course provided by the Arts Marketing Association which is aimed at helping line managers share their vision of customer care with front line staff and to keep them on board. Aimed at individuals who manage frontline staff in roles such as marketing, box office, front of house or gallery visitor services, the course will help delegates understand and learn theories about training, customer care theory and practice. There will also be advice on developing a strategy for delivering an ongoing programme of customer care training.

All Aboard will take place at Cardiff City Hall, Cardiff on 23rd October 2003 between10.00am and 5.00pm. The cost of attending the course is £95 +VAT for AMA members and £155+VAT for non AMA members.

Contact Info:
Arts Marketing Association, 7A Clifton Court, Clifton Road, Cambridge CB1 7NB
tel: 01223 578 078
 
web site
: www.a-m-a.co.uk

e-mail:
Tuesday, September 02, 2003back

 

 

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